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Adding a custom language to Interpretation on Webinar

IvayloMladenov
Listener

I am organising a ZOOM Webinar next week and I need to add a custom language for the interpretation, which is missing from the default listed languages.

I went to "Account Management" > "Account Settings" > "In Meeting (Advanced)" and turned on "Language Interpretation". I then added a custom language, but when I went back to the Webinar, the custom language does not appear. I tried preparing a ZOOM meeting just to check if the change was reflected there, but the custom language is still not appearing.

Can someone please help me with information on how to do this?

1 ACCEPTED SOLUTION

IvayloMladenov
Listener

ZOOM's support helped me resolve this issue. Eventually I had to lock the Interpretation option (after adding the custom languages) in order for the new languages to appear for selection when creating a Webinar or a Meeting.

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1 REPLY 1

IvayloMladenov
Listener

ZOOM's support helped me resolve this issue. Eventually I had to lock the Interpretation option (after adding the custom languages) in order for the new languages to appear for selection when creating a Webinar or a Meeting.