Billing & Account Management
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Unable to Sign In with SSO

I signed up for Zoom using Google SSO. The business email I used was hosted by Google workspace at the time and have now switched to a different provider. This means I can no longer sign in using Google SSO. The password reset option is not working (...

recurring "update your card request"

I keep getting reminder-mails from Zoom saying I should update my card now. I have done it a few times and am now fed up with it (my card is just fine and valid until 2029). How can I turn this BS off? Since Zoom themselves are obviously not interest...

Usuario incorrecto

En mi cuenta hay un usuario que no hemos asigando. Tiene una licencia y eso no es correcto. Tampoco me permite eliminarlo ni editarlo. por favor ver, es una direccion confusa. por favor eliminar de mi cuenta y quitarle esa licenciagracias

EAAM by • Listener
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Changing e-mail address

Dear community, I hope this message finds you well. I am writing to request assistance with updating the email address associated with my Zoom account.Unfortunately, I am unable to access my old email address and therefore cannot confirm the change o...

Alleged unpaid invoice

My autorenewal failed as I didn't have the full funds in that account which I didn't mind as was reverting to the free Zoom account. However, now I've got a perpetual warning message on my account regarding unpaid balance.How can I get rid of this??

cloud storage charge

I want to take advantage of new upgrade storage from 100 to 200 GB for $480, my renewal is always on April 27 however the renewal for this new plan says 3/26/25 which is one month earlier than it should be. that is not right..why is it renewing next ...

Bhimiji by • Listener
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registered email account

Hi, I am locked out of the email account which I registered with Zoom.I have created a new email account to use for Zoom. I need to make that email change here but my password is invalid. I can't request a password reset because the rest email will g...