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JetCanada · 2024-03-06 08:36 AM

We recorded a Zoom Event with Production Studio scenes. The video includes random flashes throughout. When we freeze-framed them, it's a full-frame picture of a white "mute audio" symbol with black background, This reduces the quality of the video po...

JetCanada · 2024-02-27 08:23 AM

I was running Bitdefender Total Security on my Windows PC and the Zoom client would take minutes to launch and starting or joining meetings would also take 1 to 2 minutes (the first time). The Zoom client would indicate "not connected", or "connectin...

JetCanada · 2024-01-18 11:07 AM

The FAQ on this subject doesn't answer how Zoom handles attendees: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063714 The FAQ states: "Each attendant that exceeds the prepaid number of allotted seats will incur an overage fee o...

JetCanada · 2024-04-25 09:08 PM

Solved!Bitdefender support examined the debug logs and pinpointed Acronis Active Protection as causing a conflict with Bitdefender, which could result in slowdowns and incompatibility issues. We've been a user of Acronis True Image for many years to ...

JetCanada · 2024-02-27 08:15 AM

I was having the same problems. Very slow to start the desktop client. Slow to connect (the first time) and occasional "not responding" messages. I first disabled Bitdefender, but the problems kept occurring. Once I uninstalled Bitdefender completely...

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Production Studio recording view flashes the mute audio symbol at random times

Bitdefender causing Zoom to start slow and become unresponsive.

Event metering on Zoom Sessions Pay-Per-Attendee plans

Re: Bitdefender causing Zoom to start slow and become unresponsive.

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